Is it normal to be refused business on this basis
The other day, I needed to have a tire replaced on my car. I told them what happened and then begin to ask for my phone number, address, name, etc. I asked them politely what that information is used for being I will wait when the job was done and not going anywhere. They said, "We have to have it!" Well I refused to give them my information and then they told me to go somewhere else. I find this unnerving that almost every business wants to do this. Why do they feel its their business to get this information if I am paying CASH and may not show up ever again to that client site? Does anyone feel irritated when a company demands for your personal information?