Is it normal to not be able communicate with people who are easily overwhelmed?
Lets say this is a coworker. This coworker is very easy to overwhelm. When you tell them procedure and list what you need they simply cant handle it. They tend to cut you off and not let you finish talking even if you are calmly explaining the instructions. They often blow up and refuse to listen to any type of feed back but nothing can get done if they do not contribute. So how do you communicate with this person without setting them off are incredibly easy to set off.