Imac experts please!

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6 Comments

Is it normal for iTunes to reject all my 3rd party files? I have thousands of songs that were lost due to a hard drive dying. Got it replaced. Now I wanna move all my files on my iPad into the new drive. Problem is, every time I press the "backup ipad" button it asks me to authenticate the computer so I have permission to use the files. It pulls up the iTunes username and password thing, but it has a user name that isn't mine already there. And Everytime i enter mine and type the password in it spits out another random username. Weird thing is that it's the same names in concession each time. I know they got sued recently for deleting people music that wasn't bought through iTunes. I'm worried they enacted some kind of rule that bans all third party files altogether. Anyone know what's up? Any help and suggestions would be welcome. They won't answer me in the apple support page.

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Based on 4 votes (2 yes)
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Comments ( 6 )
  • Cheet0
    7 years ago

    Sorry nope. Not here...

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  • scullyfbi
    9 years ago

    Itunes is designed to reject unauthorized songs. This is still there and goes back to the fact that the music industry did not even want Itunes and so Apple (Jobs) had to convince the industry that it was not about copying and sharing digital files.
    So then it is hard to recover stuff, with a new computer for example but an old ipod (or pad or phone).

    There are lots of work-arounds for this it takes a little work. Search with Google for your problem, try different search terms.
    Also Be careful to not allow a "sync" to occur that would wipeout the ipad music. (The "empty itunes computer can erase the ipad music on a sync). You have to set that up in the itunes itself.

    One utility that may help you is SENUTI. Look it up. You have to buy it but it is reasonable and works. SENUTI is "itunes" backwards-- get it.
    I have used it for the very problem you mention and it works.

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    • Nokiot9
      9 years ago

      There isn't any way just to open the library of songs on my iPad and just drag them over into the itunes? I remember doing this with my old iPod but since the iTunes updates I haven't been able to figure it out.

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  • flyingnostalgia
    9 years ago

    yes its very normal

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  • Nokiot9
    9 years ago

    There aren't any files yet. I'm pulling them directly from my iPad. Trying to anyway. Whenever I do thru the iTunes store it says I'm already authenticated. Then I try it again and right after the prompt to unlock the iPad it pulls up this thing again that says I can't transfer certain songs and it wants me to authenticate once again but it has some other persons user name there.

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  • Dad
    9 years ago

    Try a fresh new computer (or clean out all temp files) first, and also authenticate that computer before attempting the backup part.
    You're doing 2 things at once.
    So, first confirm account created with itunes
    Authenticate
    Then backup.

    Anyway, I'm more of a Windows guru, but the above is worth a try.

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