Is it normal that this guy got mad in line?
A few weeks ago I stopped by a Starbucks for coffee. There was a man standing behind the place where the line forms looking at the menu. A few others were standing way ahead of him almost at the register. I said, "excuse me, are you in line?"
Then he completely went off on me, saying of course he's in line, and there's no way he would let me in front of him, and he should be allowed to take as long as he wants and if I was in a hurry I'd just have to wait.
This went on for a few minutes and I just smiled and nodded. I didn't explicitly ask to cut in front of him, but I suppose he was correct that it was implied. I have come upon this same type of situation before and have asked in the same way but have never experienced this kind of reaction.