Who's the idiot/s?

34 Comments

In 2016, I received a kidney transplant and I now get my immuno-suppressant pills through an independent specialist service provider who deliver the pills straight to my door because I can't get them in any regular pharmacist.

So, long story short, they phoned me up at 9:30am this morning to check how many pills I had left (as they sometimes do) and I didn't know off the top of my head so I started counting. Out of the blue, my mother decided to tell them to hang up while I was in the middle of counting, and to call back 10 minutes later. Notwithstanding the fact that this mildly pissed me off, I continued counting my remaining pills.

At the time of writing, it is now 2:25pm and I haven't heard a thing from them despite me also trying to call back twice and being PUT ON FUCKING HOLD and being told by a robotic voice that my call was "very important to them". WELL IF ITS THAT FUCKING IMPORTANT, SPEAK IN A HUMAN VOICE AND FUCKING ANSWER IT!!!!
Who here is/are the idiot/s?

Me for not having the information ready in the first place	6
My mother for telling the service provider to hang up when they were already on the phone	14
The service provider for not sticking to their word	2
All 3 of the above	17

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Comments ( 34 )

Grunewald

4 years ago

If the robotic telephone voice said that, then my guess is that OP is a Brit. That spiel is identical to the one you get whenever you phone an NHS surgery.

In Britain - I don't know about elsewhere - healthcare is funded by the state, the funding it receives is inadequate to cover the country's needs, the organisation of it is inefficient, the system is stretched beyond its capacities, and people are put on month-long waiting lists - and for people with life-threatening conditions the wait can sometimes be fatal, even though they are made top priority and treated as quickly as possible. OP is probably frustrated with the inefficiency of the system and fearing he/she will have to wait a long time before being seen to again.

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- Anonymous Post Author
  
  4 years ago
  
  I am indeed a Brit, and yes, out National Health Service is falling apart...
  
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Nikclaire

4 years ago

Why doesn't this work like any other pharmacutical delivery service? You have a prescription for x pills per month, they fill that prescription each month.

Seriously they call and ask how many pills you have???

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- LloydAsher
  
  4 years ago
  
  Immunity suppression is inherently dangerous if you stop taking them at any point you are putting the new organ at risk and they would have to see you immediately if you stop taking them to see if the body is actively attacking the organ. Keeping track of the meds is the most efficient way of seeing if they take the pills.
  
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  - Nikclaire
    
    4 years ago
    
    I see, thanks. I still find it abnormal because the med supplier is assuming a certain amount of patient responsibility by doing that, which will open them up to lawsuits.
    
    I find it odd a doctor wouldn't be doing the medication follow up.
    
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    - LloydAsher
      
      4 years ago
      
      Some people go budget. Seeing a doctor about it could cost you.
      
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      - Nikclaire
        
        4 years ago
        
        Well it would be up to the company. Not the consumer.
        
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        LloydAsher
        
        4 years ago
        
        Well he did just get a kidney transplant so I guess hes lucky?
        
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dimwitted

4 years ago

You.

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- LloydAsher
  
  4 years ago
  
  Counting isnt that hard. I take migraine pills every day. 2 a day for the last 16 days of the same 60 pill bottle. 28 pills left. Basic math that anyone can do if they have a stable persciption amount.
  
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  - Nikclaire
    
    4 years ago
    
    Did you count the pills when you got the bottle?
    
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    - LloydAsher
      
      4 years ago
      
      It's right on the bottle XD. Do you not look at it?!
      
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      - Nikclaire
        
        4 years ago
        
        I always count what's actually in the bottle. You'd be surprised how often it's off.
        
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jethro

4 years ago

Get off your lazy ass and go to the pharmacy. You must live in the UK. I don't know why I think that.But that is how your whiney story hit me. And I happen to like the Brits as a whole.

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- Nikclaire
  
  4 years ago
  
  I figured UK too lol for some damn reason.
  
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- Anonymous Post Author
  
  4 years ago
  
  The pharmacy don't sell the pills I need because they are specialist pills. Read my first paragraph again...
  
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  - jethro
    
    4 years ago
    
    No such thing. WTF is a "specialist" pill. Give out the name of the medication that can't be sold in a pharmacy?
    
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    - NoLifer
      
      4 years ago
      
      He is probably getting drugs that have to be prescribed by a speciel doctors request. As in some people need prescription pain killers for sever pain but are tightly regulated.
      
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    - Anonymous Post Author
      
      4 years ago
      
      Tacrolimus. Next question.
      
      PS: there's actually 3 specialist pills I have to take which I can't get at any regular pharmacy. Want me to name the other two?
      
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      - NoLifer
        
        4 years ago
        
        No one is an idiot. Just know that any kind of system that puts you on hild that long or sends you straight to robot never hang up. Since they are notoriously hard to get a hold of.
        
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      - Nikclaire
        
        4 years ago
        
        Yeah after a quick google search I see that's available at Walgreens and all kinds of mail order places.
        
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      - jethro
        
        4 years ago
        
        Yes
        
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        Anonymous Post Author
        
        4 years ago
        
        Mycophenylate, Prednisolone. Next.
        
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@$i

4 years ago

Ask who aren't ?! That seems to be better ....

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GaelicPotato

4 years ago

I wouldn't call you back either.

Crazy lady + idiot who can't count?

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chuy

4 years ago

Easy all of the above.

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raisinbran

4 years ago

Was your mom rude to them?

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Clunk42

4 years ago

I would say more the bottom two.

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cupcake_wants

4 years ago

Sometimes life has it's little irritations like this. Having to call and talking to a computer and press 1 for this or whatever is annoying. That's just life sometimes.

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- LloydAsher
  
  4 years ago
  
  First world problems I know. Using magical technology that solves so many problems but causes some inconveniences.
  
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cipro

4 years ago

Those pills are important, keep a stash of them ready at all times.

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Are You Normal?

Who's the idiot/s?